Renaissance Place has achieved the Tourism Gold Standard Certificate of Recognition From the Belize Tourism Board and Is Approved For Re-Opening

Features Of Renaissance Place Accommodations, Property And Service.

Enhance Your Safety & Comfort

 Sanitizing Stations

• Renaissance Place has created hand sanitizing stations, which are strategically placed throughout the property
• Each Apartment have a supply of hand sanitizer for guests

Staff Training

• Health & Safety Workplace practices
• COVID-19 facts, prevention, importance of social distancing, proper Personal Protection Equipment usage and disposal
• Proper hand and personal hygiene
• Skills, Tasks, Job breakdown for: Lobby and General staff, Housekeeping staff

Cleaning

• All cleaning staff will wear appropriate Personal Protection Equipment while conducting cleaning duties and receive guidance on what to wear for specific activities
• All laundry and reusable linens are washed in water at 60 °C or above
• All food service items (plates, cutlery, cups, glassware, serving trays etc.) are washed in water at 80°C or above
• Regular maintenance is carried out on air conditioning vents and filters to promote good air quality

Employee Wellness

• Temperature of each employee upon arrival for their shift
• Employees practice social distancing, avoid congregating in break and lunch rooms, avoid sharing desks, phones, computers, etc., and regularly sanitize their workstations
• Employees must wear a face mask throughout their work shift and during interactions with guests

Contact-less Reservations / Check-in / Check-out

• Employees must wear a face mask throughout their work shift and during interactions with guests
• Contact-less, outdoor welcome/greeting
• Escort to guest Apartment and Inform guests of the new COVID-19 safety protocols
• All exterior surfaces of guest luggage sanitized upon arrival at Renaissance Tower Lobby Entrance and will be delivered to their Apartment entrance
• Ensure that each guest has a face mask and enforce its use in all public/common areas
• Where a guest does not have a mask, offer a complimentary one
• Guest protocols are included in each Apartment, to include procedures for reporting suspected COVID-19 cases or possible exposure
• Apartment keys are properly sanitized between guests
• Coordination of Apartment cleaning schedule with guests to minimize contact and entry to the Apartment (For instance, guests may choose cleaning every other day or every third day, depending on the length of stay)
• Contact-less Check-out procedures have been implemented